Privacy policy

1.1 This Privacy Policy describes how Rāmkalni Nordeco Ltd, reg. no 40003629003 (hereinafter also referred to as "Data Controller") collects, processes and stores personal data collected by frozensuperberries.com from its customers and persons visiting the website (hereinafter also referred to as "Data Subject" or "You").

1.2 Personal Data means any information relating to an identified or identifiable natural person, i.e. the Data Subject. Processing means any operation relating to Personal Data, such as obtaining, recording, modifying, using, viewing, erasing or destroying it.

1.3 The Data Controller complies with the principles of data processing as set out in the legislation and is able to confirm that personal data is processed in accordance with the applicable legislation.

2.1 The Data Controller collects, processes and stores personally identifiable information primarily through the Website and email.

2.2 By visiting and using the services provided by the Website, you consent to any information provided being used and managed in accordance with the purposes set out in the Privacy Policy.

2.3 The data subject is responsible for ensuring that the personal data provided is correct, accurate and complete. Knowingly providing false information is considered a violation of our Privacy Policy. The Data Subject is obliged to notify the Data Controller immediately of any changes to the personal data provided.

2.4 The Data Controller shall not be liable for any damages suffered by the Data Subject or third parties as a result of falsely provided personal data.

3.1 The Data Controller may process the following personal data:

3.1.1. Name, Last name
3.1.2 Contact details (e-mail address and/or telephone number)
3.1.3 Transaction data (goods purchased, delivery address, price, payment details, etc.).
3.2 The Data Controller shall store and process the Data Subject's personal data for as long as at least one of the following criteria exists:
3.2.1. the Personal Data is necessary for the purposes for which it was received;

3.2.2. as long as the Data Controller and/or the Data Subject can exercise their legitimate interests, such as lodging an objection or bringing or pursuing legal action, in accordance with the procedures established by external laws and regulations;

3.2.3. as long as there is a legal obligation to retain the data, such as under the Accountancy Act;
3.2.4. as long as the Data Subject's consent to the processing of the personal data concerned is valid, unless there is another lawful basis for processing the personal data.
Upon termination of the circumstances referred to in this paragraph, the Data Subject's retention period shall also terminate and all relevant personal data shall be permanently erased from the computer systems and electronic and/or paper documents that contained the relevant personal data or such documents shall be anonymised.

3.3 In order to fulfil its obligations towards you, the Data Controller shall have the right to transfer your personal data to business partners, data processors who carry out the necessary data processing on our behalf, such as accountants, courier services, etc. The Data Processor is the controller of the personal data. Upon request, we may transfer your personal data to public and law enforcement authorities in order to defend our legal interests, if necessary, by drafting, submitting and defending legal claims.

3.4 When processing and storing personal data, the Data Controller shall implement organisational and technical measures to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure or any other unlawful processing.

4.1 We use the "Real Cookie Banner" consent tool to manage the cookies and similar technologies (tracking pixels, web beacons, etc.) we use and the related consents. Further information on how the Real Cookie Banner works can be found at https://devowl.io/rcb/data-processing/.

4.2 The legal basis for the processing of personal data in this context is Art. 6 (1) lit. c GDPR and Art. 6 (1) lit. f GDPR. Our legitimate interests are the management of the cookies and similar technologies used and the related consents.

4.3 The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are under no obligation to provide personal data. If you do not provide personal data, we will not be able to manage your consent.

5.1 In accordance with the General Data Protection Regulation and the legislation of the Republic of Latvia, you have the right to:
5.1.1. to access your personal data, to receive information about its processing, as well as to request a copy of your personal data in electronic format and the right to transfer this data to another controller (data portability);
5.1.2. to request the rectification of personal data that is incorrect, inaccurate or incomplete;
5.1.3. to erase their personal data ("to be forgotten"), except where required by law to retain the data;
5.1.4. withdraw their prior consent to the processing of personal data;
5.1.5 Restrict the processing of your data - the right to request that we temporarily cease processing all your personal data altogether;
5.1.6. to apply to the Data Inspectorate
You can make a request to exercise your rights by sending an electronic request to our customer support at [email protected].

6.1 The Data Controller shall communicate commercial communications about the Data Controller's goods and/or services and other communications not directly related to the goods sold to you (e.g. advertisements, customer surveys, newsletters, special offers, competitions) in accordance with external laws and regulations or with your consent.

6.2 In the event that you have consented to receive such communications but at some point decide that you no longer wish to receive such communications, you may opt-out in one of the following ways:

6.2.1. select the "opt-out" or "unsubscribe" link or follow the opt-out instructions that may be contained in such message;
6.2.2. by emailing us at [email protected]. In this case, please include your name, email address and an indication that you no longer wish to receive messages.

6.3 Please note that if you opt out of receiving messages, this may affect the amount and type of services you have chosen to receive from the Company.

7.1 This Privacy Policy has been developed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), as well as the laws in force in the Republic of Latvia and the European Union.

7.2 The Data Controller shall have the right to make changes or additions to the Privacy Policy at any time and without prior notice. Amendments shall become effective upon their publication on the website bgsuits.com.